The Gender Service is currently the first and largest multidisciplinary service of its kind in Australia for gender diverse and transgender children and adolescents. Associate Professor Michelle Telfer is Director of the service has been instrumental in its development and expansion. She leads a multidisciplinary team that includes paediatricians, psychiatrists, psychologists, endocrinologists, a Clinical Nurse Consultant, a gynaecologist and a speech pathologist.
In 2012, Michelle advocated for legal change and improved access to medical and mental health care for transgender and gender diverse children and adolescents in Australia. Her advocacy work led to a change in Australian family law to allow transgender children to receive hormonal treatment under age 18 years. Telfer developed the first Australian Standards for the Care and Treatment of Transgender and Gender Diverse Children and Adolescents, which were published in 2018.